Have you ever noticed that when someone talks about their horrible boss, nearly everyone can relate? It's because they've got their own story to tell. Bad managers come in many different forms and if there's one thing we don't need more of, it's bad managers. On the flip side, how about when somebody shares their experience they had with a great boss? Feels different, right? Those stories seem to be fewer in number but oh, when you've had the good fortune of working for a great leader, you …
auto retail operations
Why Dealership Processes Must Be Considered a Value Chain
After years of robust car sales, auto retail is now experiencing a softening market. It's difficult to predict what's coming next and while no one has a crystal ball, it’s clear that many showrooms are not as active as they were last year. Tightening up dealership processes could actually help dealers survive these choppy waters ahead but are they prepared to tighten their belts? When times are good, everybody's flush. It's human nature to hold off on belt tightening while things are going …
Time for Auto Retail to Get Lean (and Not Panic)
Are we about to see a replay of the Great Recession? Some auto retail leaders expect a downturn in sales this year and many dealers are experiencing it right now. While no one has a crystal ball, it's clear that many showrooms are not as active as they were last year. When the auto retail market softens, leaders don't panic...they get lean. In times of uncertainty, dealers should work to steady the ship. Flat sales are inevitable and downturns are part of the auto retail cycle. Recognizing …