It's human nature to seek pleasure and avoid pain. Change disrupts both. However, when the customer behaves differently and their needs change, NOT changing means inevitable extinction. The auto retail industry is beginning to recognize the importance of digital transformation, but technology has also accelerated at a breakneck speed, making it even more difficult for dealers to keep up with the curve, much less stay ahead of it. Most dealers have not done enough to keep up with the digital …
Digital Reputation
5 Tips to Improve Your Dealership About Us Page
Customers who view your About Us page will spend 22.5% more than those that don’t. And, according to Blue Acorn, those who view it are 5x more likely to make a purchase. I've wanted to address the subject of dealership About Us pages for some time. I've often wondered why it is that dealers don't put more effort into these great opportunities to bring customers closer to the store. The average About Us page is a boring, self-serving mix of me, me, me and us, us, us. But this page is so vital …