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Improved Dealership Performance Through Digital Transformation

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Dealership Processes

By Kathi Kruse

8 Digital Dealership Focus Areas for Greater Performance

8-digital-dealership-focus-areas-for-greater-performance-1

Every single person at every dealership is having to adapt to the new reality. Remaining inactive in the face of significant change is a sure path to distress. As margins decline, inventories shrink and markets soften, it's even more crucial to scrutinize digital dealership performance more closely. An integral analysis component is to examine outdated behaviors and processes that impede performance - and replace them with an updated, holistic approach to "digital" operations. There are …

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By Kathi Kruse

8 Digital Dealership Operations Focus Areas for Better Performance

digital-dealership-operations-focus-areas-for-better-performance-1

Every single person and every store is having to adapt to the new reality. Remaining inactive in the face of significant change is a sure path to disaster. As margins decline, inventories shrink and markets soften, it's even more crucial to scrutinize digital dealership performance more closely. An integral component of your analysis is to examine outdated behaviors and processes that impede performance...and replace them with an updated, holistic approach to "digital" operations. Fact …

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By Kathi Kruse

5 Tips to Integrate Employees into Auto Retail Digital Transformation

integrate employees in auto retail digital transformation

Sustaining dealership profitability has never been more challenging. Taking a holistic approach unites the digital and traditional components of store operations and often means restructuring long-held beliefs. Outdated behaviors and processes constitute change and employees play a significant role in any plan towards auto retail digital transformation. Gone are the days when the dealership was merely a physical space employees occupied during regular business hours. Today's always connected, …

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By Kathi Kruse

Why Dealership Processes Must Be Considered a Value Chain

why-dealership-processes-must-be-considered-a-value-chain-1

After years of robust car sales, auto retail is now experiencing a softening market. It's difficult to predict what's coming next and while no one has a crystal ball, it’s clear that many showrooms are not as active as they were last year. Tightening up dealership processes could actually help dealers survive these choppy waters ahead but are they prepared to tighten their belts? When times are good, everybody's flush. It's human nature to hold off on belt tightening while things are going …

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